Postal service interruptions
  1. What to do in the event of Canada Post service interruption?

    Effective October 22, 2018, a potential labour dispute at Canada Post may lead to an indefinite postal service disruption.

    Laurentian Bank, like many other organizations, would be affected by such a situation, particularly in regard to regular mail delivery of your statements and bills, as well as receipt of your payments.

    Throughout this period, Laurentian Bank will continue to monitor the situation in order to minimize its impact and offer you solutions to keep your activities moving forward.

    In the event of a postal service interruption, you will be able to:

    • Manage your accounts, including bill payments, by Internet or by telephone, with LBCDirect. These electronic services are free and available 24/7.
    • Sign up with epostTM to receive e-statements.
    • Opt for direct deposit and pre-authorized payments.
    • Drop by a branch or point of service, or use one of our ATMs, to carry out your day-to-day transactions.

    Please note that you are still responsible for making your payments on time, even if a labour dispute at Post Canada affects mail delivery.

    Contact your advisor for more details, or call 514-252-1846 or toll free at 1-800 252-1846 to sign up for our electronic services.