eStatements

Watch the tutorial (2 min)

Is your LBCDirect already linked to epost? [+]

1. Open a session in LBCDirect.
2. Under the My Profile tab, choose Communications Preferences from the drop-down menu.
   
3. In the Bank Statements and Administrative Communications section, click How do I switch to Electronic Statements - epost^TM delivery?.
   
4. Read and accept the conditions of use by clicking I accept.

   Note: When you sign up to receive eStatements, the billing cycle on your Visa account will change. Remember to check your new billing date so you can schedule your payments accordingly.
   
   Learn more

   

Haven’t linked your account to epost yet? [+]

1. Open a session in LBCDirect.
2. Under the My Profile tab, choose Communications Preferences from the drop-down menu.
   
3. In the Bank Statements and Administrative Communications section, click How do I create or link an epost^TM account?.
   
4. Read and accept the conditions of use by clicking I accept and want to create or link an epost^TM account.

   Note: When you sign up to receive eStatements, the billing cycle on your Visa account will change. Remember to check your new billing date so you can schedule your payments accordingly.
   
   Learn more

   
5. Sign up or connect to the epost^TM mailbox to complete registration for eStatements:
   
   Haven’t signed up for epost^TM?
   Click Get your epost box now.
   
   Already have an epost mailbox?
   Enter your user name and password.
   
   

EStatements are available for CAD or USD bank accounts: line of credit, mortgage and Tactical investment accounts. Electronic versions are also available for the Super Statement and personal Laurentian Bank Visa credit card statements (Black, Black Reward Me, Black Reduced Rate, Student Visa Black, FADOQ Gold, DOLLARS, EXPLORE and Infinite).

The Super Statement groups the latest transactions for several products in a single document. The eStatement also consolidates this information for the various accounts held. The statements of account for each product are listed one after the other.

Statements are stored for a period of seven years. Your archive will be built up over time, starting from the date you sign up for epost^TM eStatements.

There are two ways to access your eStatements. Simply log on to LBCDirect and go to the Messages section. You will then be able to view, store or download your statements. You can also connect directly to your epost mailbox^TM.

If you are having trouble reading your statements, it may be due to a pop-up blocker. Please change your browser settings to disable the pop-up blocker on your computer.

Yes, you can. You can save your statements in your secure LBCDirect session, print your documents or download PDFs to your computer. Please note that by printing or downloading your statements, your personal information is no longer secure.

From your respective LBCDirect accesses, each of you must link your joint account to the same epost mailbox. Please note that by using the same epost mailbox, the other accounts (not joint accounts) can also be viewed by your partner.

Your consent also applies to notices, amendments, agreements and other documents. It takes effect as soon as you change your communications preferences on LBCDirect.

Your consent applies only to products you hold or will hold in the future, among the following: CAD or USD accounts, line of credit, mortgage and Tactical investment accounts, as well as personal Laurentian Bank Visa credit cards (Black, Black Reward Me, Black Reduced Rate, Student Visa Black, FADOQ Gold, DOLLARS, EXPLORE and Infinite).

When you ask to receive your statements electronically, your billing cycle is affected. If your billing cycle was between the 3^rd and 9^th of the month, then your new cycle will be between the 12^th and 17^th of the month. If your cycle was between the 17^th and 23^rd of the month, it will now be between the 25^th and 29^th of the month.

If pre-authorized payments have been set up on your Visa account, please note that the new billing cycle date will appear on your first eStatement.