ONLINE BANKING
Your banking
from home.
Your banking from home.
Banking has never been easier or more convenient. Manage your accounts and make your daily banking transactions anywhere with LBCDirect. Register today.
Call us
LBCDIRECT
Call to register.
Contact us toll-free at 1-800-522-1846.
Our online banking services are convenient, economical,1 secure, user-friendly, and available anytime, from anywhere.
To register, you must:
Be an existing Laurentian Bank customer. If you have a bank account, a Laurentian Bank Business credit card, an investment product or a loan with us, you can access LBCDirect online electronic services;
Respect the terms and conditions of the Online Services & Mobile App Agreement – Personal Accounts.
Banking transactions.
Check which banking transactions2 you can complete on our various platforms.
Banking transaction | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
Check account balances LBCDirect Yes Mobile app Yes LBCDirect by phone Yes Laurentian Bank ATM Yes THE EXCHANGE® Network ATM Yes | Yes | Yes | Yes | Yes | Yes | |||||
Check credit card balances LBCDirect Yes Mobile app Yes LBCDirect by phone Yes Laurentian Bank ATM No THE EXCHANGE® Network ATM No | Yes | Yes | Yes | No | No | |||||
Check loan, mortgage and investment balances LBCDirect Yes Mobile app Yes LBCDirect by phone No Laurentian Bank ATM No THE EXCHANGE® Network ATM No | Yes | Yes | No | No | No | |||||
Transfer funds between Laurentian Bank accounts LBCDirect Yes Mobile app Yes LBCDirect by phone Yes Laurentian Bank ATM Yes THE EXCHANGE® Network ATM Yes3 | Yes | Yes | Yes | Yes | Yes3 | |||||
Transfer funds to another financial institution4 LBCDirect Yes Mobile app Yes LBCDirect by phone No Laurentian Bank ATM No THE EXCHANGE® Network ATM No | Yes | Yes | No | No | No | |||||
Send funds with Interac e-Transfer®,5 LBCDirect Yes Mobile app Yes LBCDirect by phone No Laurentian Bank ATM No THE EXCHANGE® Network ATM No | Yes | Yes | No | No | No | |||||
Deposit and withdraw funds6,7 LBCDirect No Mobile app No LBCDirect by phone No Laurentian Bank ATM Yes3 THE EXCHANGE® Network ATM Yes3 | No | No | No | Yes3 | Yes3 | |||||
Deposit funds in foreign currency (USD, EUR, GBP or CHF)8 LBCDirect No Mobile app No LBCDirect by phone No Laurentian Bank ATM Yes THE EXCHANGE® Network ATM No | No | No | No | Yes | No | |||||
Pay bills LBCDirect Yes Mobile app Yes LBCDirect by phone Yes Laurentian Bank ATM Yes THE EXCHANGE® Network ATM No | Yes | Yes | Yes | Yes | No | |||||
Get banking transaction history LBCDirect Yes Mobile app Yes LBCDirect by phone Yes Laurentian Bank ATM Yes THE EXCHANGE® Network ATM No | Yes | Yes | Yes | Yes | No | |||||
Change your PIN9 LBCDirect No Mobile app No LBCDirect by phone No Laurentian Bank ATM Yes THE EXCHANGE® Network ATM Yes | No | No | No | Yes | Yes | |||||
Order cheques or get a void cheque LBCDirect Yes Mobile app No LBCDirect by phone No Laurentian Bank ATM No THE EXCHANGE® Network ATM No | Yes | No | No | No | No |
Reimbursement guarantee in case of fraud.
If you’re the victim of online fraud, our reimbursement guarantee ensures that you’ll receive a full refund if an unauthorized, fraudulent banking transaction is made through LBCDirect.
New to LBCDirect?
VIDEO
LBCDirect : Our improved online banking experience (2:10)
VIDEO
LBCDirect : Our improved online banking experience with audio description (4:10)
LBCDirect by phone.
Your interactive banking services.
LBCDirect electronic service by phone is an IVR system that offers automated banking services. Securely access a range of transactions after confirming your identity with your LBCDirect access code and password. This registration service is available 24/7. Simply call us at 1-800-522-1846.
Talk to an advisor.
Want to discuss your investment, financing or mortgage needs? After confirming your identity with your LBCDirect access code or Laurentian Bank credit card number, let us offer you personalized advice. Our advisors are available to help you every day between 8:00 am and 8:00 pm ET.