My 100% Advice bank • October 04, 2019
modified on October 10, 2019

How to protect computers and mobile devices

Tips to protect yourself online (1/3)

At a time when we are all more connected than ever, cyber security is essential. As the Canadian Bankers Association states, we can all take simple measures to protect ourselves from cyber threats.1 This, the first of a three-article series on the topic, focuses on what to do to protect your devices.

Protect your computer

Install the most recent operating system and keep it up to date. Make sure that your security software (anti-virus, anti-spyware and firewall) is always running and up to date as well. Log out of websites instead of just closing your browser.

Protect your mobile devices

A proactive approach is the best way to limit risks, especially in the case of loss or theft:2

  • Use the password feature to unlock your device, select a fairly complex password, and adjust your settings so that your device locks automatically after a few seconds of inactivity.
  • Never save on your cellphone your banking password or the PINs for your debit and credit cards.
  • Be very careful when using public Wi-Fi and when downloading apps.
  • Log out of websites instead of just closing your browser.
  • Use your smartphone’s app for locating your device or remotely deleting your personal information.
  • If your cellphone is lost or stolen, keep your accounts secure by immediately contacting your mobile provider to deactivate your account and change your online banking login information.

Taking these measures will help you reduce the risks for your computer as well as your phone and tablet.

  1. Canadian Bankers Association,
  2. Canadian Bankers Association,

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