For all your financial needs, we remain close at hand.

As our customers' needs evolve, so do we. That's why we've created a new hybrid approach that allows us to offer personalized advice to our customers in remote areas, through the services of a regional advisor, by phone and in person if needed, after their branch has been relocated. This approach also provides our clients with access to a wide range of remote services that meet all their financial needs. Laurentian Bank customers benefit from quality advisory services with complete peace of mind.

Remote services

Over the past year, we have made improvements and implemented different tools to help serve you better and improve your financial health, including remotely. Here's a look at some of the things you can do without leaving home:

  • Remote advisory services by appointment: Do most of your banking, investing and financing transactions without leaving home, thanks to voice and electronic signatures and our secure document- sharing tools.

  • Telebanking services1 7 days a week, from 8 a.m. to 8 p.m.: Replace or make changes to your client card, obtain a void cheque, make a wire transfer, etc. For your transactional needs, a phone call is all it takes! Contact a telebanking advisor at 1-833-522-6465 (toll-free).

  • LBCDirect at any time: Pay your bills, make a transfer, check your balance or view a list of your latest transactions at any time, online or by phone. It's free and secure! For more information, visit laurentianbank.ca/lbcdirect.

 

 

 

Legal notice

1. Visit laurentianbank.ca/telebankingservices for full details.