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Protection Offered by the Bank

Laurentian Bank spares no effort to protect its clients’ assets and personal information. This is an overview of the security measures in place you can rely on.

Constant Surveillance

Laurentian Bank’s systems are equipped with surveillance and detection mechanisms that can alert intervention teams as soon as a suspicious event or incident occurs. A quick response is then initiated in order to thwart attempted malicious acts.

24/7 Assistance and Support

The Bank’s fraud prevention teams are active 24 hours a day, 7 days a week, 365 days a year. They can guide you and answer your questions at all times, so don’t hesitate to contact them as needed or if you have any doubts about the security of your account.

Secure Connection

The connection to the transactional site LBCDirect is protected using the safest methods in order to protect access to any account:

  • Secure login procedures that contain steps allowing you to validate your identity before accessing our transactional sites.
  • Masking your data with appropriate encryption techniques guaranteeing the confidentiality of any information.
  • Automatic disconnection after a period of inactivity in order to minimize the risk that an individual access a session inadvertently left open.